Communications
Central Monitoring Station
Unlike many of our competitors, we operate our own Certified Grade A1, Quality Assured and SA Police Approved Monitoring Center from within our Green Field premises, so that we can provide a high quality and consistent service at a reasonable price. We provide alarm monitoring for digital dialer systems, Securities Network systems, GPRS Direct Wireless, GSM Backup, Monitoring Via IP and the recently introduced Telstra Secure. By connecting your alarm to our Monitoring Centre, you turn your investment into a far more effective security system. With a monitored alarm, changes in
conditions at a property are immediately communicated to our Monitoring Centre and the appropriate responses are made. Monitoring is protected by up to four levels of redundancy, meaning that power outages, network problems and even cut phone lines will not prevent immediate reporting of any change in your property’s security status.
AlarmNet Monitoring Centre
The five major methods of communication between any site and the Monitoring Centre are:
1. Digital Dialler Systems
These use one of your existing telephone lines to communicate with our central monitoring centre.
2. Digital Dialler & GSM Backup System
Primarily used in high risk situations or with clients who appreciate the value of dual-path monitoring. In the event the telephone line is lost the Control Room will be aware of this as the PSTN Line Fail message will be sent by GSM Network
3. Direct Wireless
Direct Wireless is "the new standard for monitored alarm systems" and is suitable for all security applications. The ‘always on’ system has been developed by Security Communication Solutions International Pty Ltd in conjunction with Optus and is only available from a selected few monitoring centres in Australia. The Direct Wireless System utilizes GPRS, GSM & PSTN networks, and is polled at either 90 second or 1 hour intervals.
5. Monitoring Via IP
Monitoring via your ADSL Connection with PSTN Back up or GSM.
4. Telstra Secure GPRS Monitoring
Telstra Secure is Telstra’s next generation back-to-base security solution. It is a managed and dedicated security monitoring service available on either Telstra’s NEXT IPTM or NEXT GTM networks, and is independently accredited to C3, C4 and C5 of Australian Standards AS2201.5-2008. It operates over a dedicated private network.